Services
Customer Relationship Management
Leverage our customer relationship management services to minimize expenses and maximize the results of customer acquisition and retention.
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Streamline and Grow Your Sales
With the extensive use of information technology in every business, there are several Customer Relationship Management (CRM) applications to help you to manage your customer’s journey through your company. Strategic Resources International has extensive experience in understanding your customers and business needs. Strategic Resources International enables you to deliver amazing customer experiences via intelligent customer engagement models.
A CRM system enables you to focus on your organization’s interactions with specific people such as customers, service users, colleagues, or suppliers throughout the lifecycle of the relationship, including exploring new customers, winning their business, and providing support and additional services.
Our Services
Consulting
CRM consulting services will assist you in developing the finest sales, marketing, and customer support strategies and in maximizing the return on your CRM investment.
Implementation
CRM implementation services are designed to offer companies platform-based or specialized CRM systems to streamline their sales, marketing, and customer service operations.
Custom Development
CRM systems are used to collect, organize, and analyze data from all customer interactions across numerous channels in order to enhance business relationships.
CRM Testing
CRM testing aims at ensuring the reliable functioning of intricate CRM workflows, consistency and security of CRM data, and seamless integration with other business technologies.
CRM Evolution & Support
Support for administration, covering daily administration, data administration, round-the-clock CRM system monitoring, recurring health checks, and user support department.
CRM Extensions
Enhance CRM’s functionality to address specialized business issues like social + mobility, customer data gateway, web portal, and third-party UI mashups.
CRM Migration
Provide next-generation customer experiences by transforming the legacy CRM system. CRM products and Legacy Applications, Cloud CRM versus on-premises CRM, Version updates for CRM.
Managed Services
By utilizing continual maintenance and support services, you can ensure rapid and substantial adoption and a sustained competitive edge.
CRM Applicaions
CRM and QA do have a strong relationship as QA makes sure that your CRM’s level of skills are properly taken care of. As a result, all procedures and capabilities that are dependent on the CRM can operate seamlessly.
Create and capture leads for your business with CRM
Our Partners
Delivering great digital experiences to help you engage the user and meet your business goals
Perks of Customer relationship management
AI benefits both mobile and online apps, enhancing the intelligence of your solution and business at every stage.
Business Intelligence Solutions impact
Orders
- Manage Cases
- Develop Knowledge Base
- Conduct Trainings
Service
- Customer care efficiency
- Enhanced Call Handling
- Call tracking & Analysis
Sales
- Integration of Sales Channels
- Pipeline Management
- Order configuration
No Recruitment Hassles
- Campaign & Channel Analysis
- Campaign Management
- Customer Segmentation
Industries we are Serving
Delivering great digital experiences to help you engage the user and meet your business goals
Technology
Logistics & Distribution
Manufacturing
Healthcare & medicare
Energy & Utilities
Education & E-learning
Sports
Retail & E-Commerce
Pharmaceuticals
Fintech & Insurance
Telecom & Media
Travel & Hospitality
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Delivering great digital experiences to help you engage the user and meet your business goals
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